Frequently Asked Questions
Everything you need to know about your luxury fragrance journey.
Are Afnan perfumes 100% authentic?
Yes, all products sold on our official store are 100% authentic and sourced directly from our manufacturing facilities to ensure the highest quality and concentration.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days within the region. International shipping can take 7-14 days. Shipping costs are calculated at checkout based on your location and order weight.
What is your return policy for fragrances?
Due to the nature of beauty products and hygiene standards, we only accept returns for unopened and sealed items within 14 days of delivery. Damaged or defective items will be replaced immediately.
How should I store my perfume to maintain its quality?
To preserve the scent profile and longevity, store your Afnan perfume in a cool, dry place away from direct sunlight and extreme temperature fluctuations.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay and Google Pay for a secure checkout experience.
Do you offer samples before committing to a full bottle?
We occasionally offer discovery sets and sample vials with specific promotions. Please check our 'Discovery' section or subscribe to our newsletter for updates on sample availability.